Legal notice

 

1. Website Information

This Legal Notice applies to the website and online store operated under the name babybood.shop.

Website name: babybood.shop
Website address: babybood.shop
Customer service email: info@babybood.shop

babybood.shop operates as an online retailer offering women’s fashion products to customers in Australia and other supported international markets.

For questions concerning this website, products, orders, payments, shipping, returns, refunds, privacy, intellectual property, or consumer rights, contact info@babybood.shop.

2. Purpose of This Website

babybood.shop provides an online shopping platform through which customers may browse and purchase women’s fashion products.

Products offered through the website may include:

• Dresses

• Mini dresses

• Tops and blouses

• Skirts and mini skirts

• Fashion jeans

• Trousers and slim-fit pants

• Knitwear

• Matching sets

• Jackets and coats

• Seasonal clothing

• Fashion accessories

• Other women’s fashion products

Product ranges, designs, colours, sizes, prices, availability, and delivery destinations may change over time.

3. Ecommerce Platform

babybood.shop uses Shopify’s ecommerce platform to support the operation of the website.

Shopify technology may be used to provide:

• Website hosting infrastructure

• Product-page functionality

• Shopping-cart functionality

• Checkout services

• Order-management tools

• Payment integrations

• Customer-account functions

• Security and fraud-prevention functions

• Connected applications and services

Shopify provides ecommerce technology and is not the seller of products offered through babybood.shop unless expressly stated otherwise.

The operator of babybood.shop is responsible for products sold through this website and for complying with applicable consumer obligations.

4. Acceptance of Website Policies

Use of babybood.shop and purchases made through the website are subject to the policies published on the website, including:

• Terms of Service

• Privacy Policy

• Return and Refund Policy

• Shipping Policy

• Contact Us information

• This Legal Notice

• Any product-specific conditions disclosed before purchase

Customers should review the applicable policies before placing an order.

Nothing in any babybood.shop policy is intended to exclude, restrict, or modify a right, consumer guarantee, condition, warranty, remedy, or liability that cannot lawfully be excluded.

5. Australian Consumer Law

Where the Australian Consumer Law applies, products and services may come with statutory guarantees that cannot be excluded.

Among other requirements, products supplied to Australian consumers must generally:

• Be of acceptable quality

• Be safe

• Be reasonably durable

• Be fit for their ordinary purpose

• Be fit for an expressly disclosed and accepted purpose

• Match their description

• Match any applicable sample or demonstration model

• Comply with applicable express representations

Depending on the nature of a problem, an eligible customer may be entitled to a repair, replacement, refund, cancellation, compensation, or another remedy required by law.

Any voluntary warranty, return period, exchange option, store credit, or other benefit offered by babybood.shop applies in addition to statutory consumer rights.

6. Product Information

babybood.shop makes reasonable efforts to provide accurate product information.

Product pages may include:

• Product descriptions

• Photographs

• Available colours

• Available sizes

• Garment measurements

• Material information

• Care instructions

• Prices

• Stock status

• Delivery information

Customers should review the complete product information before placing an order.

Product photographs may include accessories, footwear, jewellery, decorative items, or other styling elements that are not included unless expressly identified as part of the product.

7. Colours and Display Differences

We make reasonable efforts to display product colours accurately.

However, colours may appear slightly different because of:

• Device display settings

• Screen brightness

• Monitor calibration

• Photography lighting

• Fabric texture

• Image processing

• Dye-batch variations

A minor visual difference does not automatically mean that a product is defective.

This does not limit a customer’s rights where the delivered product is materially different from its description, images, or agreed characteristics.

8. Product Measurements and Sizing

Sizing may vary between products, designs, fabrics, and suppliers.

Customers should review the size guide and measurements displayed on the relevant product page rather than relying only on a size label.

Measurements may vary slightly because of:

• Manual measuring methods

• Fabric stretch

• Product construction

• Manufacturing tolerances

Where a product materially differs from the sizing information supplied before purchase, applicable consumer rights may apply.

9. Prices and Charges

Product prices are displayed on babybood.shop and confirmed during checkout.

Before submitting an order, customers will be shown the total amount payable, including any applicable:

• Product charges

• Taxes collected during checkout

• Delivery charges

• Discounts

• Other mandatory charges

babybood.shop will not add an undisclosed mandatory fee after the customer has confirmed the order.

Prices may be changed before an order is placed. A later price change will not affect an order that has already been accepted.

10. Currency

Prices may be displayed in Australian dollars or another available currency depending on the customer’s location, selected market, device settings, and checkout configuration.

The final currency and amount payable will be shown during checkout.

Banks, card issuers, payment providers, or digital-wallet providers may apply their own currency-conversion rates or transaction fees. Those independent charges are not controlled by babybood.shop.

11. Taxes, Duties, and Customs Charges

Applicable taxes collected by babybood.shop will be displayed during checkout where required.

International orders may be subject to customs duties, import taxes, brokerage charges, or government fees imposed by the destination country.

Where these charges are not collected during checkout, they may be charged directly by:

• Customs authorities

• Government agencies

• Delivery carriers

• Customs brokers

• Other authorised organisations

Customers are responsible for providing accurate information required for lawful customs processing.

12. Order Formation

Submitting an order does not automatically mean that the order has been accepted.

After an order is submitted, it may be reviewed for:

• Product availability

• Payment authorisation

• Address accuracy

• Delivery eligibility

• Fraud risk

• Order-quantity limits

• Compliance with store policies

An automated acknowledgement confirms receipt of an order but does not necessarily constitute acceptance.

A sales contract is generally formed when babybood.shop confirms that the order has been accepted or dispatched.

13. Refusal or Cancellation of Orders

Before accepting an order, babybood.shop may refuse or cancel it for a legitimate reason, including:

• Product unavailability

• Payment failure

• Suspected fraud

• Incorrect pricing

• Material product-listing errors

• Delivery restrictions

• Unauthorised commercial resale

• Violation of website policies

• Legal or regulatory restrictions

Where payment has already been received for a lawfully cancelled order, the applicable amount will be refunded.

babybood.shop will not charge a corrected higher price without obtaining the customer’s agreement.

14. Payment Processing

Available payment methods are displayed during checkout.

Payments may be processed through Shopify, card networks, banks, digital-wallet providers, PayPal, or other authorised payment services.

Third-party payment providers may apply their own:

• Terms of service

• Authentication procedures

• Privacy policies

• Security checks

• Transaction requirements

babybood.shop does not normally receive or store complete payment-card details where those details are entered directly into an authorised payment provider’s system.

Customers should not send complete card numbers, card security codes, online banking passwords, or other sensitive payment credentials by email.

15. Shipping and Delivery

Shipping and delivery are governed by the Shipping Policy published on babybood.shop.

Unless otherwise stated during checkout:

• Standard shipping is provided free of charge.

• The estimated total delivery time is 15 to 20 calendar days after order confirmation.

Delivery estimates may be affected by carrier disruption, customs procedures, severe weather, public holidays, incorrect addresses, failed delivery attempts, and events outside reasonable control.

Customers should contact info@babybood.shop if an order has not been delivered within the stated delivery period.

16. Risk During Delivery

Subject to applicable law, babybood.shop remains responsible for accidental loss or damage until the products are delivered to:

• The customer, or

• Another person authorised by the customer to receive the parcel

Where a customer independently appoints a carrier that was not offered by babybood.shop, responsibility may transfer when the products are provided to that carrier to the extent permitted by law.

17. Returns and Refunds

Returns, exchanges, and refunds are governed by the Return and Refund Policy published on babybood.shop.

The voluntary change-of-mind return policy operates separately from statutory rights.

Customers should contact info@babybood.shop before returning a product.

Products must be returned only to the authorised return destination supplied by customer service.

The address printed on the original shipping parcel may not be an authorised return address.

18. Faulty, Damaged, or Incorrect Products

Customers should contact info@babybood.shop if a product:

• Arrives damaged

• Is defective

• Is unsafe

• Is incorrectly supplied

• Is materially different from its description

• Does not match the confirmed size or colour

• Is missing from the delivered order

• Otherwise fails to meet an applicable consumer guarantee

The customer may be asked to provide reasonable supporting information, including photographs of the product, packaging, product label, or shipping label.

A request for reasonable supporting information does not remove any statutory consumer right.

19. Major and Minor Product Problems

Where a product has a major failure under applicable law, the customer may be entitled to reject the product and choose between a refund and replacement.

A major failure may include circumstances where:

• A reasonable customer would not have purchased the product if they had known about the problem

• The product is substantially unfit for its ordinary purpose

• The product is materially different from its description

• The product is unsafe

• The product cannot be made fit within a reasonable time

Where a problem is minor and can be remedied within a reasonable time, babybood.shop may provide an appropriate repair, replacement, or other lawful remedy.

20. No Misleading Representations

babybood.shop aims to ensure that product descriptions, prices, promotions, delivery information, reviews, and other representations are accurate and not misleading.

Promotional savings, discounts, availability claims, delivery estimates, and product characteristics should be assessed according to the information displayed when the customer places the order.

If an error materially affects an accepted order, babybood.shop will contact the customer and provide an appropriate solution.

21. Customer Reviews

The website may allow customers to submit reviews, ratings, photographs, comments, or other feedback.

Reviews must:

• Reflect a genuine experience

• Be accurate and lawful

• Not contain defamatory content

• Not infringe another person’s rights

• Not contain confidential or unnecessary personal information

• Not be submitted in exchange for an undisclosed incentive

babybood.shop may moderate or remove reviews that violate these requirements.

babybood.shop will not knowingly represent fabricated reviews as genuine customer reviews.

22. Intellectual Property

Unless otherwise stated, the content published on babybood.shop is owned by, licensed to, or lawfully used by the website operator.

Protected content may include:

• Website text

• Product descriptions

• Photographs

• Graphics

• Videos

• Logos

• Icons

• Page layouts

• Design elements

• Databases

• Software

• Brand materials

Customers may access and use the website for lawful personal shopping purposes.

Without prior written authorisation, users must not:

• Reproduce substantial website content

• Copy product descriptions for commercial use

• Republish photographs or graphics

• Scrape or extract website data

• Sell or license website materials

• Remove ownership notices

• Misuse the babybood.shop name

• Create a false association with babybood.shop

Rights and exceptions available under applicable copyright, trademark, and intellectual-property law remain unaffected.

23. Third-Party Intellectual Property

Certain trademarks, software, payment marks, photographs, applications, and platform elements may belong to third parties.

Use of third-party names or trademarks does not imply ownership, sponsorship, partnership, or endorsement beyond the relationship expressly stated.

Third-party intellectual-property rights remain with their respective owners.

24. Copyright Complaints

A person who believes that content published on babybood.shop infringes their intellectual-property rights may contact:

info@babybood.shop

The notice should include:

• Identification of the protected work

• Identification of the allegedly infringing content

• The location of the content on babybood.shop

• The complainant’s contact details

• An explanation of the complainant’s rights

• Supporting information reasonably necessary to assess the complaint

babybood.shop may remove or restrict content while a legitimate complaint is reviewed.

25. Permitted Website Use

Users may access babybood.shop for lawful purposes, including:

• Browsing products

• Reviewing product information

• Creating a customer account

• Placing an order

• Managing an order

• Contacting customer service

• Exercising consumer or privacy rights

Access to the website does not transfer ownership of any website content or intellectual property.

26. Prohibited Conduct

Users must not use babybood.shop:

• For fraud or unlawful activity

• To submit false identity or payment information

• To introduce malware or harmful code

• To interfere with website security

• To attempt unauthorised access

• To scrape data without permission

• To impersonate another person

• To submit fabricated reviews

• To manipulate promotions

• To abuse refunds or chargebacks

• To infringe intellectual-property rights

• To interfere with another customer’s use of the website

babybood.shop may take reasonable action to protect customers, website security, payment systems, and legal rights.

27. Fraud Prevention

Orders and customer accounts may be reviewed for suspected:

• Payment fraud

• Identity misuse

• Account takeover

• Promotion abuse

• False refund claims

• Product substitution

• Chargeback abuse

• Unauthorised commercial resale

• Other unlawful conduct

Where reasonably necessary, babybood.shop may request verification, delay order acceptance, restrict an account, cancel an unaccepted order, or preserve relevant records.

A genuine consumer claim will not be refused solely because the customer exercised a lawful right.

28. External Links

babybood.shop may contain links to independent third-party websites or services.

External links may be provided for convenience, payment, tracking, social media, customer support, or other functions.

babybood.shop does not control independent third-party websites and is not responsible for their:

• Content

• Availability

• Security

• Products

• Services

• Terms

• Privacy practices

Users should review the applicable third-party terms and privacy policies before using an external service.

29. Third-Party Services

babybood.shop may use independent service providers for:

• Ecommerce hosting

• Payment processing

• Fraud prevention

• Order fulfilment

• Shipping

• Delivery tracking

• Customer communication

• Analytics

• Advertising

• Reviews

• Website functionality

Third-party services may be governed by their own contractual and privacy terms.

Nothing in this section excludes any responsibility that babybood.shop must retain under applicable law.

30. Privacy and Personal Information

Personal information collected through babybood.shop is handled in accordance with the Privacy Policy published on the website.

Personal information may be processed for purposes including:

• Operating the website

• Processing orders

• Completing payments

• Delivering products

• Providing customer support

• Preventing fraud

• Managing returns and refunds

• Complying with legal obligations

• Sending marketing communications where permitted

Privacy enquiries may be sent to:

info@babybood.shop

Reasonable identity verification may be required before personal information is accessed, corrected, disclosed, or deleted.

31. Cookies and Similar Technologies

babybood.shop may use cookies and similar technologies for:

• Website operation

• Shopping-cart functionality

• Checkout

• Security

• Customer preferences

• Analytics

• Advertising

• Performance measurement

Customers may be able to manage certain cookie preferences through website controls or browser settings.

Blocking essential cookies may affect shopping-cart, checkout, account, or security functions.

32. Website Security

babybood.shop uses reasonable measures intended to protect the website and customer information.

No internet service, payment system, or data-storage method can guarantee absolute security.

Users are responsible for:

• Protecting account passwords

• Securing their devices

• Avoiding suspicious links

• Keeping contact information current

• Reporting suspected unauthorised activity

Suspected security issues may be reported to info@babybood.shop.

33. Website Availability

babybood.shop aims to keep the website available and functioning properly.

Access may occasionally be interrupted because of:

• Maintenance

• Security updates

• Technical failures

• Hosting disruption

• Network interruption

• Platform changes

• Events outside reasonable control

Temporary website unavailability does not remove obligations relating to an order that has already been accepted.

34. Accuracy and Corrections

babybood.shop may correct errors, inaccuracies, or omissions relating to:

• Product information

• Prices

• Promotions

• Availability

• Delivery estimates

• Website content

• Store policies

Corrections will not be used to improperly alter an accepted sales contract.

Where a correction materially affects an accepted order, the customer will be contacted and provided with any remedy required by applicable law.

35. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited.

In particular, nothing excludes or limits liability for:

• Fraud

• Intentional misconduct

• Breach of a non-excludable consumer guarantee

• Death or personal injury where liability cannot be excluded

• Any other liability that cannot lawfully be excluded

To the extent permitted by law, babybood.shop is not responsible for loss caused solely by:

• Incorrect information supplied by the customer

• Customer misuse of a product

• Failure to follow clear product-care instructions

• Unauthorised account use not caused by babybood.shop

• Independent third-party services outside reasonable control

• Events that could not reasonably have been prevented

Any exclusion or limitation will be interpreted subject to the Australian Consumer Law and other applicable mandatory law.

36. Events Outside Reasonable Control

Performance may be delayed or prevented by circumstances outside reasonable control, including:

• Natural disasters

• Severe weather

• Fire

• Flood

• Public-health emergencies

• War

• Civil unrest

• Government action

• Carrier disruption

• Customs disruption

• Labour disputes

• Power failures

• Network failures

• Major platform outages

babybood.shop will take reasonable steps to reduce the effect of the disruption and resume performance.

Mandatory consumer, delivery, cancellation, and refund rights remain unaffected.

37. Customer Complaints

Customers may submit complaints concerning products, orders, payments, delivery, returns, refunds, privacy, or website conduct to:

info@babybood.shop

A complaint should include:

• Customer’s full name

• Order number where applicable

• Email address associated with the order

• A clear description of the issue

• The requested outcome

• Relevant supporting information

babybood.shop will review complaints in good faith and seek a fair resolution.

38. External Consumer Assistance

Customers should first contact babybood.shop and allow a reasonable opportunity to resolve the issue.

Where a dispute cannot be resolved directly, an Australian customer may seek information or assistance from:

• The consumer-protection agency in their state or territory

• An applicable tribunal

• A competent court

• Another authorised consumer-dispute body

Nothing in this Legal Notice prevents a customer from exercising a lawful right or contacting an appropriate regulator.

39. Governing Law

This Legal Notice and the operation of babybood.shop are governed by applicable Australian law.

Customers outside Australia may also have mandatory consumer rights under the laws applicable in their country or region.

No governing-law provision excludes a mandatory protection that cannot lawfully be excluded.

40. Severability

If any provision of this Legal Notice is found invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue to apply unless applicable law requires another result.

41. No Waiver

A delay or failure by babybood.shop to enforce a provision does not permanently waive the right to enforce it later.

No delay, omission, or action by babybood.shop waives or reduces a customer’s mandatory statutory rights.

42. Changes to This Legal Notice

babybood.shop may update this Legal Notice to reflect:

• Changes to the website

• Changes to products or services

• Operational changes

• Changes to Shopify functionality

• Security requirements

• Legal or regulatory developments

The updated Legal Notice will be published on babybood.shop with a revised “Last updated” date.

Changes will not retroactively reduce rights attached to an order that has already been accepted.

43. Contact Information

For questions regarding this Legal Notice, the website, products, orders, shipping, returns, refunds, privacy, or intellectual property, contact:

babybood.shop
Website: babybood.shop
Email: info@babybood.shop

Please include your order number in all order-related communications.